This procedure is for Sharp multi-function devices. Recently Microsoft Office 365 SMTP implemented the mandatory use of TLS 1.2 which may cause issues with your Sharp MFP scanning to email. Office 365 Scan To Email Not Working – SMTP TLS Fix Contact a local Sharp dealer to install it. If your equipment is somewhat current (2016 or newer) there is a firmware update that addresses this issue. ![]() *As of late 2021 this fix does not work anymore.
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